Retail
Retail Solutions
To operate a
successful retail business, you have to create a secure
environment—for your customers, your employees and the
store itself. Retail security includes many aspects:
keeping intruders out and keeping track of who comes in;
protecting merchandise from shoplifting and employee
theft; responding to smoke, fire or other emergencies;
and communicating between different locations.
Point
Of Service Monitoring
Due to the nature of
retail business many occurrences of theft are internal.
Every day retailers' profit margins suffer from various
forms of stock and cash shrinkage. By capturing details
of cash register transactions and associating them with
the relevant CCTV footage, the RS range lets you track
activity at every one of your cash registers virtually
eliminating sweet-hearting, no-sales, under-rings, and
other forms of register theft that are notoriously
difficult to catch.

The facility to keyword match allows Retail
Solutions systems to be programmed to respond to a
number of user-defined keywords, such as VOID or REFUND,
generating an event every time they appear. The unit may
also be configured to increase record rates, raise an
alarm and create an event log each time a keyword
response is triggered.

Hidden Cameras
Of
course you may not always want to let members of staff
know that you're keeping an eye on them. The Retail
Solutions range offers the option to train hidden
cameras on "black spots" keeping an eye out for any
suspect activity and putting a stop to theft.
Remote Viewing
Perhaps
you want to view your premises out of opening hours, or
as an area manager with responsibility for a number of
outlets you'd simply like to keep an eye on day-to-day
operations. Our Retail Solutions products not only
afford you comprehensive security, but also provide you
with a management tool that allows you to pinpoint areas
where improvements can be made in service and quality
helping you to increase productivity and lower costs.
How's the footfall? Are the checkout queues too long?
You can even remotely take control of a dome camera to
focus in on areas of interest. Up to five e-mail
addresses can be alerted on alarm. An alarm image,
together with the associated transaction data is sent
with a connection to the network viewer application for
automatic playback of the event.

Liability Claims
Beyond security benefits CCTV can also
help to decrease liability issues and customer
complaints. For example, you may use the system as a
training tool to better equip your staff to handle a
variety of customer complaint situations.
Slip and fall claims can also be verified in seconds via
powerful GOTO date and time facilities, helping to
quickly end potentially costly customer liability
claims. Records abusive customers |